Websites that have outgrown their setup
WordPress rebuilds, service pages, enquiry flow, content structure and technical cleanup for sites that need to become clearer, easier to maintain and better at turning visitors into enquiries.
Available for new work — Ballarat, AU
Product engineer for messy, real-world systems.
I help businesses rebuild, maintain and extend WordPress websites, internal tools, dashboards and workflows that have outgrown their original setup.
About
Practical product engineering for websites, platforms, workflows, reporting, support and technical cleanup.
Across freelance, agency, founder and client-facing roles — I bring calm, practical attention to messy real-world systems, and build them to stay easy to run long after handover.
01 What I help fix
Where websites, workflows and real business mess meet.
Four kinds of problem show up again and again. Each one usually starts as “it just needs a quick fix” and turns out to be a system that quietly outgrew itself.
Messy workflows around the website
Forms, enquiries, follow-up, admin, notifications and reporting often live in too many places. I help make the surrounding workflow easier to see, run and improve.
Internal tools and dashboards
Interfaces for managing clients, content, reports, tasks, documents and repeatable processes when spreadsheets, inboxes and disconnected tools are no longer enough.
Ongoing support and technical rescue
Maintenance, inherited systems, bugs, hosting issues, performance, tracking, documentation and plain-English fixes when the technical setup needs calm, practical attention.
02 Selected work
Selected systems.
Real WordPress-based products built to make ongoing operations easier to see, run and maintain.
WordPress maintenance workflow
CTRL
A maintenance and operations layer for keeping WordPress sites, jobs, state and follow-up work easier to see and manage.
- Problem
- Site operations needed a safer way to see maintenance work, state and follow-up.
- Built
- Overview screens, job flows, site inventory and guarded operations paths.
- Outcome
- Simplified support and made ongoing maintenance easier to manage.
Workflow and follow-up system
Two-Dos
A WordPress-based workspace for tasks, priorities, support states and follow-up work that would otherwise scatter across tools and memory.
- Problem
- Planning, follow-up and support states were too easy to scatter across tools, tabs and memory.
- Built
- Workspace architecture, Today planning, board views, account settings, access controls, diagnostics and import paths.
- Outcome
- Reduced manual admin and created one reliable place to manage tasks, priorities and supportable workflow logic.
Technical rescue / health checks
HeliOS Health / Remediation
A health-check and remediation suite for website hosting basics, support triage and repeatable technical rescue.
- Problem
- Recurring hosting and website health checks needed a calmer repeatable triage path.
- Built
- Config-driven checks, verification helpers, remediation scripts and runbooks.
- Outcome
- Made technical rescue work easier to repeat, document and hand over.
Website as front-line business system
Perth Exposed Aggregate
A local service-business rebuild treated as an enquiry system: search intent, service hierarchy, trust, mobile clarity and next action.
- Problem
- The old site needed a clearer service story, stronger local structure and a simpler path from visitor to enquiry.
- Built
- SEO-aware content hierarchy, responsive service flow, trust cues and practical next-action design.
- Outcome
- Improved enquiry flow and made the website easier to understand, maintain and use as a front-line business system.
03 Technical depth
Technical depth, kept practical.
Enough range to work across the whole stack — chosen and applied so the result stays easy to run after I hand it over.
- WordPress & WooCommerce
- Forms, CRMs & integrations
- Automation & integrations
- Analytics, SEO & reporting
- Hosting, performance & support
- Inherited-system cleanup
- AI-assisted workflows
- Custom dashboards & admin tools
04 Process
How I usually work.
Most projects start with the same calm move: understand the website and workflow mess, make the plan practical, build the useful version and keep improving it after launch.
01
Untangle
Work out what exists, what is broken, where enquiries or admin get stuck and what the business actually needs.
02
Shape
Turn the mess into a practical structure for the website, platform, forms, enquiries, content and follow-up work.
03
Build
Design and develop the website, WordPress platform, workflow, interface or system that carries the work.
04
Support
Maintain, improve and adjust the website and surrounding system after launch.
05 Trust
A few words from clients.
Small businesses who needed someone calm, practical and easy to work with.
Jordan took the time to listen and really understood what we wanted.
Very knowledgeable, highly professional and courteous.
Jordan is easy to work with. Very accommodating and knowledgeable.
Any issue I have had with my website, emails or alike, he has resolved quickly and thoroughly.
06 Start
Got a website, workflow or technical system that needs untangling?
Send me the messy version. I'll help work out what needs fixing, what can stay and what should become clearer, more usable and easier to manage.
A rough version is fine — context is useful. Websites, WordPress platforms, reporting tools, workflow fixes, support questions and CV requests all count.